Truck Based Services

Service Beyond Compare

TD has a wide variety of superior services ready for immediate response and resolution of jobs of all sizes and complexity, the core of which is based in our comprehensive Truck-Based Services.

In addition to truck-based services, real-time operations are what drive this excellent offering, the foundation of which is a proprietary, state-of-the-art Tier 1 database. This world-class, highly secure knowledge base is comprised of everything that can possibly be logged from the day we begin your service: start-up dates, service numbers, statistics, strategic plans, LEED reports, energy calculations and more.

More than 65 years of experience has led us to consistently offer you the following tangible benefits:

• Technical expertise – extensively trained, experienced TDPartners
• Self-performed delivery
• Customer Contact Center – 24/7 live operator and dispatch
• Large truck fleet – 300+ available at all times
• Broad geographic coverage

ServiceLINK

For further expediting of your service via technology, TD professionals arrive at your facility with a handheld device so they can enter important information on the spot. This enables and ensures accuracy in reporting of time and billing. Mysteries and inconsistencies are eliminated. We also use GPS tracking and logistics for every call. All of these advances, and more, allow us to give you the outstanding service you deserve.

If you already have a Service Agreement with TDIndustries you can sign up today for free access to the ServiceLINK online portal at servicelink.tdindustries.com/.

Contact us today at 1-800-864-7717 or at service@TDIndustries.com. We’re ready and waiting to assist.

A Variety of Superior Service Plans

Our service plans have no manufacturer bias. TD will research all manufacturers for the absolute best value and application when replacing system components. We work with you to give you the best solutions because we have your best interests in mind.

Planned Maintenance Service

TD offers planned maintenance agreements for building systems of all sizes. Furthermore, we believe that it just makes good sense to have planned care for your systems and buildings because you’ll realize significant payoffs over time in terms of cost and energy. Plus it will extend the life of your system. More specifically, the benefits of planned maintenance service agreements include:

• Predictability with budgeting and planning
• Recurring system maintenance and oversight
• Expert performance analysis of equipment
• Regular inspection and certification compliance
• Code compliance

Select Capital Projects

This service plan agreement focuses on issues of a larger scale. If your business is changing or expanding, we offer solutions for the following situations:

• Modernization
• Renovation
• Retrofit
• Energy efficiency

Scheduled Repair and Replace Services

With the daily demands of your core business, this service becomes invaluable. It provides:

• Manufacturer-required servicing
• Routine and scheduled equipment resolution

Emergency On-Demand Service

We are available 24 hours a day, seven days a week, 365 days a year. For service that extends beyond a one-time visit, we offer:

• Diagnostic evaluation
• Problem resolution