We are committed to providing outstanding career opportunities by exceeding our customers’ expectations through continuous aggressive improvement.
We act with fairness and honesty and always do what we say we will do. We hold ourselves accountable for our actions and to the high ethical standard modeled by our founder, Jack Lowe, Sr.
We will never, under any circumstance, compromise on safety. It is our fundamental responsibility to create and maintain a safe place where all Partners can work without fear of injury. We hold one another accountable for identifying and reporting unsafe situations without retribution.
We believe in the potential of our Partners and encourage them to achieve their personal best. We all are Partners, teachers, guides, and mentors. We challenge each other to be better and celebrate each success.
We passionately pursue excellence in ourselves and our work. Driven by the desire to make an impact in all that we do, we continuously seek opportunities to improve. We succeed together and we own our results.
Our commitment to an inclusive environment allows us to harness the strength of diversity. We value each individual's contribution to the whole. We are partners. We are family.
Servant Leadership simply means putting others first.
At TD, Servant Leadership isn’t a fad or corporate lip service. Jack Lowe, Sr. began the process of incorporating Servant Leadership into our culture in 1972. After more than 40 years of practicing Servant Leadership, it is woven into every level of our organization and it drives the way we interact with our customers and each other. As Servant Leaders, we are active listeners, eliciting trust and sharing knowledge. Our mission and values as Servant Leaders guide all of our relationships – with customers‚ suppliers‚ communities and among ourselves.
Want to learn more? Check out our recommended reading list on the topic of Servant Leadership.
TD has made a commitment to promote from within. This empowers our Partners to forge their own career path within the organization. This is possible because we balance big company stability and resources with a small company feel. We also have an open door policy, encouraging feedback from any level, allowing every Partner to have a voice.
TD's culture of service is not limited to our company—we bring Servant Leadership to our local communities. TDServes is a special group that organizes outreach events, donation drives, and community service projects. We're excited to share the talents and passion of our team in order to enrich the lives of those around us.