3 Reasons Why Companies are Outsourcing Facility Services

Companies are increasingly pursuing outsourcing strategies, but some have yet to reap the benefits of outsourcing facility services – and your competitor could be one of them. 

Regardless of your familiarity with facility services, you're simply not going to be as effective without utilizing a third-party vendor. For instance, outsourcing facility services not only reduces financial and safety risks, it also ensures reliability, quality, and sustainability.

To give you a better understanding of the strategic and tactical advantages of outsourcing facility services, we're covering the most common motivations and methods behind every contract. 

Here are 3 Reasons Why Companies are Outsourcing Facility Services, and You Should Too

Reason #1: The opportunity to focus on core business

Instead of diluting resources on non-core business tasks, companies are concentrating on activities and services that customers actually pay for or benefit from. Outsourcing facility services allows them to increase efficiency, customer loyalty, profits, and much more.

For example, depleting resources on plumbing maintenance and scheduling repairs adds no value to a company's competitive market position. That downtime is expensive. 

Reason #2: The ability to reduce operating costs 

The most common reason companies are outsourcing facility services is to cut costs, but they're also successfully dodging the direct and indirect costs of internal facility services. Consequently, companies are improving their competitive pricing and pivoting resources to valuable core business projects. They're also reducing overhead and turnaround time.

For example, companies are paying less for emergency repairs by outsourcing facility services. Instead of paying top dollar for the speed at which parts and labor are required with emergency repairs, companies are gaining access to reliable, proactive facility services at a much lower price. Emergency repairs also lead to delays in other necessary operations, creating backlogs of work that don't have to exist. 

Reason #3: The freedom to acquire best practices

Internal facility systems and technical skills frequently fall short in specialized areas. However, companies partnering with quality facility management contractors are experiencing higher and faster performance levels. Acquiring the best capability in the marketplace often leads to the advancement of products or services. 

For example, companies are offering favorable benefits to customers like eco-friendly services. Companies are improving their competitive position with acceleration by acquiring valuable services and products with the best capability in the marketplace. 

Tips for Selecting the Right Facility Service Provider

The process of reviewing potential vendors can be challenging, especially if you are unprepared for the task. Consider these qualifications when evaluating facility service providers:

  • Do they leverage cutting-edge technology, such as delivering proactive maintenance through facility management software? 
  • Do they offer customized KPIs to help you achieve your facility maintenance and overall company goals, such as running a more efficient and cost-effective facility? 
  • Do their technicians have up-to-date licensing and adequate training to serve vast needs, such as HVAC, electrical, plumbing, fire safety, janitorial, and more? 
  • Do they offer a reliable staff with the availability of 24/7 shifts to match your business operations and schedule? 
  • Do they have a proven track record of all the qualifications above, such as case studies or referrals?

By seeking vendors with these attributes, you'll be well on your way toward reaping the benefits of outsourcing facility services. If you want to achieve the strategic and tactical advantages of outsourcing facility services, see what TD's Integrated Facilities Management (IFM) has to offer.

Want to gain a better understanding of your facility's risk factors? Please take advantage of the e-book below to learn the key points of a standard professional maintenance inspection.

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